CRM: Difference between revisions
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imported>Doug Williamson (Categorise.) |
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Customer Relationship Management. | Customer Relationship Management. | ||
The management of a firm's relationships with its existing and prospective customers. | The management of a firm's relationships with its existing and prospective customers. | ||
Particularly when specialist software or other technology is used to facilitate the customer relationship management. | |||
==See also== | |||
* [[Service level agreement]] | |||
[[Category:The_business_context]] | |||
Latest revision as of 13:03, 12 December 2018
Customer Relationship Management.
The management of a firm's relationships with its existing and prospective customers.
Particularly when specialist software or other technology is used to facilitate the customer relationship management.
