Report card: Difference between revisions
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imported>Doug Williamson m (Spacing 20/8/13) |
imported>Doug Williamson m (Category added 9/10/13) |
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* [[Key performance indicator ]] | * [[Key performance indicator ]] | ||
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Revision as of 09:46, 9 October 2013
A quantitative ranking of a financial institution’s level of service and customer responsiveness.
The use of report cards is widely applied to measure financial institutions’ service levels.
